Choose A Supplier
Your monthly Eversource bill is broken into two main charges:
- Supply: The cost of electricity itself. Eversource or a supplier pays to purchase this energy on your behalf from a pool of multiple energy producers at the current market price. This price can go up and down.
- Delivery: The cost of delivering electricity. This is what we charge to bring energy to your home or business and maintain a safe and reliable system.
Eversource will provide both of these services, but most of our customers have the right to choose a different supplier.
Please note: if you receive financial assistance to help pay your energy bill, you are required to use Eversource for both supply and delivery.
Choosing a Different Supplier
You can shop the competitive market and compare rates against Eversource's energy supply rate (Standard Service). This may offer an opportunity to manage your own energy supply costs.
Eversource will still deliver power to your home or business, read your meter, care for the poles and wires, provide customer service, and restore power when there is a service interruption.
Here are some important questions you should ask before making a decision to choose a different supplier:
- Are you licensed in the state?
- What is the length of the contract?
- Is this a fixed or variable rate?
- Do early termination fees apply?
- Can I switch to another supplier?
- How do I contact you when I have questions?
- What happens if I discontinue service in the region?
Eversource will never go door-to-door to discuss your Eversource bill or energy supply options. Our employees always carry identification and you can always call us to see if we have sent someone to your home. Learn more about supplier marketing tactics.
You have the option of blocking your electric account from authorized switching to a third-party supplier from Standard Service. Call us at 800-286-2000 to add this protection to your account.
If you no longer wish to be contacted by suppliers you can also register with the Federal Trade Commission's Do Not Call list.
The Connecticut Public Utilities Regulatory Authority (PURA) maintains information about suppliers including a record of complaints. PURA also issues an annual report to Connecticut's legislature. In addition, each energy supplier is required to provide information about price, sources of power which make the electricity and air emissions.
Visit Energize CT's Competitive Supplier for offers from suppliers, frequently asked questions and more tips on choosing a supplier.
Return to Standard Service
You can return to standard service by managing your account online. The change should happen within two business days of your request and your bill will be prorated accordingly. Be sure to check with your current electric supplier to see if cancellation fees apply.