Understanding My Electric Bill
To help you better understand your electric bill, below is an example of a typical residential bill.
Please note, the numbers used below are for illustrative purposes only. More information about the delivery and supply charges demonstrated below can be found in the Rates & Tariffs section.
- Address service provided to
- Billing cycle, billing period dates and number of days in the billing period
- Next meter reading date
- Meter number with details from your last meter read
Electric Account Summary
- Prior month charges and payment received
- Balance forward
- Current total charges
Total Charges for Electricity
- Detailed supply and delivery charges
- Energy use and supplier rate
- Energy delivery overview
- Total month charges
Monthly kWh Use
- Amount of electricity used each month
- Emergency phone number available 24-7
- Customer Service email and phone numbers
- Eversource's website address
- Account number
- Customer name key
- Bill date
- Name of customer service provided to
- Information about your supply rate month-to-month
Billing Charge Definitions
Combined Public Benefits – Represents a combination of the Conservation and Load Management charge, Conservation Adjustment Mechanism, Renewable Energy Investment Charge and Systems Benefits Charge.
Competitive Transition Assessment (CTA) – The charge that allows the electric distribution company to recover restructuring-related stranded costs. Depending on the rate, the CTA charge may be broken down into two parts, based on either On Peak or Off Peak consumption or on stepped kilowatt-hour consumption. The Prod/Trans (Production/Transmission) Demand Charge shows the highest average 30-minute kilowatt demand for the month.
Distribution Service Rate – Eversource charges for delivery of electricity over poles and wires to homes and businesses. This charge includes a fixed customer charge and a demand and/or energy charge.
Electric System Improvements (ESI) – Collects the costs of building and expanding the infrastructure to deliver electricity to customers above the level recovered through the distribution charge. The ESI also recovers costs associated with the system resiliency program.
Federally Mandated Congestion Charge (FMCC) Delivery - A federally mandated charge related to the reliability of supply delivered by the electric system.
Gross Earnings Tax Credit – Gross earnings tax credit for manufacturers with SIC codes between 2000 and 3999.
Revenue Adjustment Mechanism – An adjustment that reconciles annual actual distribution rate revenue amounts to the pre-established level of distribution rate revenue required.
Transmission Service Rate – The charge for delivery of electricity over the high-voltage power lines from the generation company to Eversource. This charge includes a demand and/or energy charge.
Supplier Rate - The generation rate charged per kilowatt hour by the supplier.
Term - Describes how many bill cycles the supplier rate will apply.
Expiration - Meter read date the supplier rate expires.
Next Cycle Rate - Supplier rate for your next usage period.
Cancellation Fee - Fee for ending a supplier contract prior to its expiration.
Standard Service Rate - Current Eversource generation rate.
Term/Expiration - Duration of the Standard Service rate and the date it expires.
Your Supplier Charge - Total charge from your supplier.
Standard Service Comparison - The amount you would have paid at the Standard Service rate.
If you receive an estimated bill, the amount due on the bill is an approximation of your monthly electric use based on past bills and usage.
Normally our meter readers directly get an actual read from your meter each month. However, there are times when this isn't possible - either because the meter is located inside and you are not home to provide access, inclement weather, obstacles blocking the meter (such as shrubs) or some other unusual situation.
Upon receiving an estimated bill you have two options:
- Wait for your next scheduled meter read and bill. After an Eversource employee makes an actual read of your meter, your next bill will be adjusted to reflect your actual usage.
- Read the meter yourself and call us at 800-558-7323 with your use. It is easy to do and we'll send a revised bill immediately.