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Company encourages customers to prepare

BERLIN, Conn. – With a powerful storm making its way across the country that is expected to bring snow, ice, sleet and freezing rain to Connecticut this weekend followed by frigid temperatures, Eversource is ready to address any storm-related power outages or damage to the electric system. The energy company has line workers, tree crews and support staff ready to respond and is encouraging customers to also prepare for the possibility of outages.

“We are closely monitoring weather conditions and planning accordingly so we have crews in position to respond and be there for our customers when they need us,” said Eversource Vice President of Electric System Operations Mike Hayhurst.  “Given the extremely cold temperatures we’re expecting following the storm, it’s crucial for customers to take precautions and prepare in the event of power outages.”

Eversource recommends customers assemble or restock a storm kit with essential items, including pet food and medications, before a storm strikes. The energy company also offers the following tips on its website to help customers prepare for emergencies:

Storm Tips (FULL) 

Eversource reminds customers to always stay clear of downed wires and to report them immediately to 9-1-1. Be sure to report any outage online at www.eversource.com, or by calling 800-286-2000. Customers who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen. 

Additional preparedness tips can be found at the Storm Preparedness section at Eversource.com.

Eversource (NYSE: ES) transmits and delivers electricity to 1.2 million customers in 149 cities and towns, provides natural gas to 232,000 customers in 73 communities, and supplies water to approximately 197,000 customers in 51 communities across Connecticut. Recognized as the top U.S. utility for its energy efficiency programs by the sustainability advocacy organization Ceres, Eversource harnesses the commitment of its more than 8,300 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. For more information, please visit our website (www.eversource.com) and follow us on Twitter (@EversourceCT) and Facebook (facebook.com/EversourceCT). For more information on our water services, visit www.aquarionwater.com.

 

MEDIA CONTACTS:

Tricia Taskey Modifica
(860) 665-4605
tricia.modifica@eversource.com

Mitch Gross
(860) 665-5221
mitch.gross@eversource.com

 

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