Western Massachusetts Submit work requests and easily access project status, important guidelines, reference materials and more. Working With Electric Register for an Online Account Create an online account to submit and manage work requests. Create a Work Request Install, upgrade, relocate or remove an electric service and more. Track Work Requests View the status of your work request(s) with us. Access Work Request Templates Create or modify your work request template(s) for frequently performed jobs. Edit Your Profile Update your contact information. References & Resources Find information and FAQs for builders and contractors. Information & Requirements Book An essential guide for builders and contractors. Electric Service Support Center Connecticut: Email us or call 1-888-544-4826 Monday-Friday, 7:00 a.m. to 4:30 p.m. Eastern Massachusetts: Email us or call 1-888-633-3797 Monday-Friday, 7:45 a.m. to 4:45 p.m. Western Massachusetts: Email us or call 1-800-880-2433 Monday-Friday, 7:00 a.m. to 4:30 p.m. New Hampshire: Email us or call 1-800-362-7764 Monday-Friday, 7:00 a.m. to 4:30 p.m.