Contact Eversource

For the contact information most pertinent to your service, please select one of the regions Eversource is proud to serve in New England. 

To report an emergency or power outage, please call 800-286-2000 immediately.

If you smell natural gas or this is an emergency, please call us immediately at 877-944-5325.

For Electric Customers

Email

You can use our General Comment Form for questions about billing, payment options, moving, or general comments or suggestions.

Telephone

Billing & Payment
E-Bill  800-286-2000 (Residential)
 888-783-6610 (Business)
Payment Options  800-286-2000 (Residential)
 888-783-6610 (Business)
Pay Locations  800-286-2000 (Residential)
 888-783-6610 (Business)
Credit & Collection Center - Payment Extensions, Customers with Overdue Balances.  800-286-2828
Payment Plans - Pay off an overdue balance over several months.  800-286-2000
New Start - Help for income-eligible customers with an overdue balance.  800-286-2828
Report A Payment  800-286-2000

Moving
Start, Stop or Transfer Service  800-286-2000 (Residential)
 888-783-6617 (Business)

Other Inquiries
Residential Customer Service  800-286-2000
Business Customer Service  888-783-6617

U.S. Mail

Bill Payments:
Eversource
P.O. Box ​650032
Dallas, TX 75265-0032

In Writing:
Eversource
​107 Selden Street
​Berlin, ​CT 06037

For Gas Customers

Email

You can use our General Comment Form for questions about billing, payment options, moving, or general comments or suggestions.

Business customers can email the Gas Business Center.

Telephone

Billing & Payment
E-Bill  800-989-0900 (Residential)
 888-688-7267 (Business)
Payment Options  800-989-0900 (Residential)
 888-688-7267 (Business)
Pay Locations  800-989-0900 (Residential)
 888-688-7267 (Business)
Credit & Collection Center - Payment Extensions, Customers with Overdue Balances.  800-286-2828
Payment Plans - Pay off an overdue balance over several months.  800-989-0900
Report A Payment  800-989-0900

Moving
Start, Stop or Transfer Service  800-989-0900 (Residential)
 888-688-7267 (Business)

Other Inquiries
Residential Customer Service  800-989-0900
Business Customer Service  888-688-7267
​Switch to Natural Gas  855-645-2427
Service Plans - Pivotal Home Solutions  855-890-1178

U.S. Mail

Bill Payments:
Eversource
P.O. Box ​650034
Dallas, TX 75265-0034

In Writing:
Eversource
​107 Selden Street
​Berlin, ​CT 06037

If you smell natural gas, are calling about a downed power line or have another emergency please call Eversource at 800-592-2000.

Email

  • You can use our General Comment Form for questions about billing, payment options, moving, or general comments or suggestions.

Telephone

Outage & Storm Assistance is Available 24 Hours, 7 Days A Week
Report An Outage or Check Status  800-592-2000
​View Current Electric Outages  

Billing & Payment
E-Bill  800-592-2000 (Residential)
 800-340-9822 (Business)
Payment Options  800-592-2000 (Residential)
 800-340-9822 (Business)
Pay Locations  800-592-2000 (Residential)
 800-340-9822 (Business)
Credit Department - Payment Extensions, Customers with Overdue Balances  866-861-6225
Payment Plans - Pay off an overdue balance over several months.  866-861-6225
Discount Rate - A special rate for customers who meet income guidelines.  800-566-2080
New Start - Help for income-eligible customers with an overdue balance.  866-315-2496

Moving
Start, Stop or Transfer Service  800-592-2000 (Residential)
 800-340-9822 (Business)

Other Inquiries
Residential Customer Service  800-592-2000
Business Customer Service  800-340-9822
Hearing Impaired TTY Line  800-322-8242
Electric New Construction - Installing, upgrading, moving or temporary disconnection of an electric service.  888-633-3797
Gas Sales - Switching to gas heat and new construction.   866-678-2744
Claims (Voicemail box)  866-678-2792

U.S. Mail

Bill Payments:
Eversource
P.O. Box 660369 
Dallas, TX 75266-0369 

In Writing:
Eversource
247 Station Drive
Westwood, MA 02090

If you are calling about a downed power line or another emergency please call Eversource at 877-659-6326.

Email

  • You can use our General Comment Form for questions about billing, payment options, moving, or general comments or suggestions.

Telephone

Billing & Payment
E-Bill  877-659-6326 (Residential)
 888-783-6610 (Business)
Payment Options  877-659-6326 (Residential)
 888-783-6610 (Business)
Pay Locations  877-659-6326 (Residential)
 888-783-6610 (Business)
Credit & Collection Center - Payment Extensions, Customers with Overdue Balances/  877-963-2632 (Residential)
 800-682-3637 (Business)
 800-296-0031 (Fax)
Payment Plans - Pay off an overdue balance over several months.  800-286-2000
Discount Rate - A special rate for customers who meet income guidelines.  877-659-6326
New Start - Help for income-eligible customers with an overdue balance.  800-286-5844
Report A Payment  800-791-3380
Disconnected Service   800-791-3380

Moving
Start, Stop or Transfer Service  877-659-6326 (Residential)
 888-783-6610 (Business)

Other Inquiries
Residential Customer Service  877-659-6326
Business Customer Service  888-783-6610
Hearing Impaired TTY Line  800-439-2370

U.S. Mail

Bill Payments:
Eversource
P.O. Box 650851
Dallas, TX 75265-0851

In Writing:
Eversource
P.O. Box ​270
Hartford, CT ​06141-0270

If you are calling about a downed power line or another emergency please call Eversource at 800-662-7764.

Email

You can use our General Comment Form for questions about billing, payment options, moving, or general comments or suggestions.

Other Email Addresses
Electric Service Support Center  nhnewservice@eversource.com
Report Energy Theft  revenueprotection@eversource.com

Telephone

Billing & Payment
E-Bill  800-662-7764 (Residential)
 866-554-6025 (Business)
Payment Options  800-662-7764 (Residential)
 866-554-6025 (Business)
Pay Locations  800-662-7764 (Residential)
 866-554-6025 (Business)
Credit & Collection Center - Payment Extensions, Customers with Overdue Balances.  844-273-7760
Payment Plans - Pay off an overdue balance over several months.  800-662-7764
Report A Payment  800-662-7764

Moving
Start, Stop or Transfer Service  800-662-7764 (Residential)
 866-554-6025 (Business)

Other Inquiries
Residential Customer Service  800-662-7764
Business Customer Service  866-554-6025
TTY/TDD Hearing Impaired Line  800-346-9994
Construction Services Support Center  800-362-7764

U.S. Mail

Bill Payments:
Eversource
P.O. Box ​650047
Dallas, TX 75265-0047

In Writing:
Eversource
PO Box 330
Manchester, NH 03105-0330