Pivotal Home Solutions

At Eversource, we remain focused on delivering reliable energy and providing superior customer service to our gas customers.

In an effort to ensure that you receive excellent service and care of your heating equipment, we have selected Pivotal Home Solutions to become the new provider of our service repair and warranty business — Home Heating Protection Plan (HHPP).

Introducing Pivotal Home Solutions

As of September 15, 2015, Pivotal Home Solutions will now service natural gas heating systems and appliances for current HHPP contract holders. 

They also offer repair and maintenance plans to Eversource residential gas heating customers who wish to sign up.

We are pleased that Pivotal Home Solutions will serve as your new warranty service provider. They have a long history of partnering with natural gas utilities to offer homeowners peace of mind and added financial stability through home repair and maintenance plans.

With over 20 years of experience, Pivotal Home Solutions can help to ensure that your home is always comfortable and protected.

Same Great Coverage, More Protection Options

With Pivotal Home Solutions, you’ll enjoy your current coverage and pricing on your HHPP contract and the same renewal process. You will have no interruption in coverage or service. Pivotal Home Solutions takes the hassle out of caring for your home.

With a Pivotal Home Solutions plan, you’ll be prepared for an appliance or system breakdown. In addition, you gain the added features and benefits that Pivotal Home Solutions can offer through their greater service ​offerings.

Of course, you are always able to select a licensed gas plumber or HVAC contractor of your choice to service and maintain your equipment if you choose not to have Pivotal provide your coverage.

Contact Pivotal Home Solutions

If you have any questions regarding your coverage, pricing, plans offered, or have any additional concerns, please contact Pivotal Home Solutions directly at 855-890-1392, or visit their website at Their customer phone lines are available 24 hours a day, seven days a week. 

Eversource will remain your natural gas company, delivering reliable energy to you. If you think you smell gas, please leave the premises immediately and call 911 or Eversource at 800-592-2000.