Contact Eversource

If you smell natural gas or another emergency please call Eversource at 800-592-2000.

Email

  • You can use our General Comment Form for questions about billing, payment options, moving, or general comments or suggestions.

Telephone

Billing & Payment
E-Bill  800-592-2000 (Residential)
 800-340-9822 (Business)
Payment Options  800-592-2000 (Residential)
 800-340-9822 (Business)
Pay Locations  800-592-2000 (Residential)
 800-340-9822 (Business)
Credit Department - Payment Extensions, Customers with Overdue Balances  866-861-6225
Payment Plans - Pay off an overdue balance over several months.  866-861-6225
Discount Rate - A special rate for customers who meet income guidelines.  800-566-2080
New Start - Help for income-eligible customers with an overdue balance.  866-315-2496

Moving
Start, Stop or Transfer Service  800-592-2000 (Residential)
 800-340-9822 (Business)

Other Inquiries
Residential Customer Service  800-592-2000
Business Customer Service  800-340-9822
Hearing Impaired TTY Line  800-322-8242
Gas Sales - Switching to gas heat and new construction.  866-678-2744
Claims (Voicemail box)  866-678-2792

U.S. Mail

Bill Payments:
Eversource
P.O. Box 660369 
Dallas, TX 75266-0369 

In Writing:
Eversource
One NSTAR Way
Westwood, MA 02090