Understanding My Electric Bill To help you better understand your electric bill, below is an example of a typical residential bill. Account Information Account Number Bill Date Address Eversource provides service to Personalized Energy Usage Month-by-month usage Current month compared to last year At-a-Glance Bill Summary Total amount due Due date Supply & Delivery Charges Monthly total for both services Supplier Details Company name and contact information News For You Important monthly information Total Amount Due Amount Due Due date Bill Stub Returned to Eversource with payment via U.S. Mail Bill Date Customer mailing address & account number Eversource billing address Meter Readings Current and next meter reading date Usage summary Electric Account Summary Prior month charges and payment received Balance forward Current total charges Total Charges for Electricity Detailed supply and delivery charges Energy use and supplier rate Energy delivery overview Total month charges Key Contact & Info 24-hour emergency number Customer Service information Billing Information Information about customer rights Billing Charge Definitions Distribution Charge: Distribution – recovers capital investments and operation and maintenance costs related to distribution infrastructure. Capital Projects Scheduling List – recovers costs associated with the Company’s Double Pole Program, Manhole Program, and Stray Voltage Program. Pension/PBOP Adjustment Mechanism - recovers costs associated with pension and post retirements benefits. Residential Assistant Adjustment Clause – recovers the rate discounts provided to qualified low-income customers and costs associated with the Company’s arrearage forgiveness program. Energy Efficiency Reconciliation Factor – recovers incremental energy efficiency program costs as approved by the Department of Public Utilities. Long Term Renewable Contract Adjustment – recovers costs associated with long term renewable contracts that are in place to satisfy the requirements of the Green Communities Act. Net Metering Surcharge – recovers the net metering credits given to customers who have installed on-site generation facilities. Attorney General Consultant Expenses – recovers consultant expenses incurred by the Massachusetts Attorney General for review of various regulatory filings before the Department. Smart Grid Adj. Factor – recovers the incremental costs associated with the Urban Grid and Distribution Automation program of the company’s Smart Grid Pilot. Storm Cost Recovery Adjustment - recovers certain costs incurred in 2011 for Tropical Storm Irene and the October snowstorm. Transition Charge: Transition Charge – recovers cost of past investments in generation and supply that were stranded through deregulation. Default Service Adjustment – recovers the difference between the amount charged to customers for Basic Service and the amounts paid to suppliers for such service.