Contact Eversource

If you smell natural gas or this is another emergency please call Eversource at 877-944-5325.


You can use our General Comment Form for questions about billing, payment options, moving, or general comments or suggestions.

Business customers can email the Gas Business Center.


Billing & Payment
E-Bill  800-989-0900 (Residential)
 888-688-7267 (Business)
Payment Options  800-989-0900 (Residential)
 888-688-7267 (Business)
Pay Locations  800-989-0900 (Residential)
 888-688-7267 (Business)
Credit & Collection Center - Payment Extensions, Customers with Overdue Balances.  800-438-2278
Payment Plans - Pay off an overdue balance over several months.  800-989-0900
Report A Payment  800-989-0900

Start, Stop or Transfer Service  800-989-0900 (Residential)
 888-688-7267 (Business)

Other Inquiries
Residential Customer Service  800-989-0900
Business Customer Service  888-688-7267
​Switch to Natural Gas  855-645-2427
Service Plans - Pivotal Home Solutions  855-890-1178

U.S. Mail

Bill Payments:
P.O. Box ​650034
Dallas, TX 75265-0034

In Writing:
​107 Selden Street
​Berlin, ​CT 06037