Contact Eversource

If you are calling about a downed power line or another emergency please call Eversource at 800-286-2000.


You can use our General Comment Form for questions about billing, payment options, moving, or general comments or suggestions.


Billing & Payment
E-Bill  800-286-2000 (Residential)
 888-783-6617 (Business)
Payment Options  800-286-2000 (Residential)
 888-783-6617 (Business)
Pay Locations  800-286-2000 (Residential)
 888-783-6617 (Business)
Credit & Collection Center - Payment Extensions, Customers with Overdue Balances.  800-286-5844
Payment Plans - Pay off an overdue balance over several months.  800-286-2000
New Start - Help for income-eligible customers with an overdue balance.  800-286-5844
Report A Payment  800-286-2000

Start, Stop or Transfer Service  800-286-2000 (Residential)
 888-783-6617 (Business)

Other Inquiries
Residential Customer Service  800-286-2000
Business Customer Service  888-783-6617

U.S. Mail

Bill Payments:
P.O. Box ​650032
Dallas, TX 75265-0032

In Writing:
​107 Selden Street
​Berlin, ​CT 06037