Outage Alerts & Text Reporting
Receive outage and restoration updates for your electric service in the channels you choose - text, email and phone. You can also report an outage by text and receive on-demand text status updates on your restoration.
First, update your alert notification settings and receive alerts on:
- Your time of restoration;
- Outage cause;
- Status updates;
- Restoration completion.
By activating text alert notifications you are also enrolling to report an outage by text and receive status updates.
- Text "OUT" to 23129 to report an outage.
- Text "STAT" to 23129 to receive a status update.
If you'd prefer, you can also quickly register for outage reporting and status updates via text by by sending "REG" to 23129.
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